FAQ – Answers to frequently asked questions about the Messe Berlin ticket shop

Contents:

  1. Why do I need a customer account and what are the advantages?
  2. How do I buy tickets?
  3. How do I personalize my tickets and why do I have to do it?
  4. How do I get my tickets?
  5. How do I get my tickets on my mobile device?
  6. How do I change the name on my ticket?
  7. Is my ticket valid with the wrong name?
  8. I want to cancel my ticket.
  9. How do I create my customer account?
  10. How do I log in to my customer account?
  11. I forgot my password.
  12. How do I reset my password?
  13. How do I edit my personal data in my customer account?

1. Why do I need a customer account and what are the advantages?

2. How do I buy tickets?

3. How do I personalize my tickets and why do I have to do it?

4. How do I get my tickets?

5. How do I get my tickets on my mobile device?

6. How do I change the name on my ticket?

7. Is my ticket valid with the wrong name?

8. I want to cancel my ticket.

9. How do I create my customer account?

10. How do I log in to my customer account?

11. I forgot my password.

12. How do I reset my password?

13. How do I edit my personal data in my customer account?