General Conditions

 

  To download the general conditions as pdf file click here.

 

Persons contacting MB Capital Services GmbH and visiting MB Capital Services GmbH's website agree to fully accept the following General Contract Conditions in the version applicable at the relevant time.

 

1. Subject

 

Conditions for the sale of admission tickets by MB Capital Services GmbH, and the associated services. MB Capital Services GmbH sells admission tickets exclusively on behalf of and for the account of the respective organizer. Contractual relations arise solely between the purchaser and the respective organizer. The Organizer's General Terms of Business and the house regulations of the respective venue must be observed. The fulfillment and subject matter of the events are the sole responsibility of the organizer. In confirming the order by e-mail the organizer accepts the customer's contractual offer, subject to the condition that on receipt of payment the ordered quantity of tickets in the selected price category is available.

 

2. Knowledge of Use of Electronic Communications Means

 

Users of the website of MB Capital Services GmbH herewith confirm to be familiar with the use of electronic communications means and to know the security risks implied by their application. The users undertake to solely make legally acceptable use of the electronic means.

 

3. Ticket Purchase

 

Online tickets are paid by credit card. You will be asked to enter credit card details during ordering.   The following cards are accepted:

Visa

MasterCard

Amex

 

The credit card will be charged after the payment process is completed. The online ticket will be available immediately after it has been personalized.

By purchasing a ticket the buyer accepts the provisions containing security, access and additional regulations related to the event as binding rules. Tickets may only be purchased by use of the official website. Furthermore the buyers take note that in case these regulations are not respected their access to the event will be barred without indemnification. Additional regulations may be published at the website of MB Capital Services GmbH or printed on the ticket.

 

4. Personalised Ticket and Identification

 

Tickets are personalised and are not transferable. Tickets must be protected against damages caused by water or other fluid materials. Tickets may not be altered or copied. A ticket is only valid for the ticket user/ customer whose name and first name are printed on it. At the entry to the venue a personal identification (identification card, passport) must be shown. MB Capital Services GmbH may also check the validity of the ticket by electronic means, for example by barcode.

 

5. Printer Requirements

 

A laser or inkjet printer must be used for the printing of a ticket; matrix printers deliver insufficient quality. A valid ticket (color or black and white) must be produced in a quality of at least 300 dpi and may not be printed in 'economic' mode. It is the buyer's responsibility that the ticket is printed on plain paper of size A4 or 8?" x 11", the parameters of the printer are standardized and the printer is equipped with sufficient ink and toner.

 

6. Damaged Tickets

Tickets loose validity if their microstructures or barcodes are damaged in any way. Should tickets be copied or other fraudulent undertakings occur (entailing to involve the respective public authority) MB Capital Services GmbH reserves the right to reject all tickets and to indemnify the owners of authentic tickets.

 

7. Postponement of an Event

 

MB Capital Services is not an organizer and consequently does not bear any liability for the correct staging of events. Should an event be postponed the tickets purchased are automatically valid for the new date (postponement date). The buyer of the ticket has no right to return or to exchange the ticket; a respective procedure is excluded by principle. Furthermore the ticket sale can at any time be stopped without further explanation.

 

8. Copyright Protection

 

The whole content of the website of MB Capital Services GmbH is protected by copyright law. Therefore, any downloading or printing of individual pages or parts of the website of MB Capital Services GmbH is only permitted if the copyright notation and other protected terms will not be removed. In case of a downloading or copying by other means all rights related to the information remain with MB Capital Services GmbH. It is forbidden to use the website of MB Capital Services GmbH or parts thereof for commercial use.

 

9. Data protection and data processing

 

MB Capital Services GmbH undertakes to abide by the data protection regulations when processing personal data. The registration, processing and utilization of data, as well as names, addresses, e- mails, telephone numbers etc. take place with scope required for the creation, drafting or amendment of the contractual relationship, using an automated process. Data delivered by MB Capital Services GmbH to the organizers are to be used exclusively for the organizers own purpose under strict observation of data protection regulations.

 

10. Disclaimer

 

MB Capital Services GmbH does not assume any liability for personal or material damages occurring in connection with the organization and the performance of the event. In particular the following disclaimers apply:

 

MB Capital Services GmbH does not guarantee the appropriateness of any information given on its website, particularly as for correctness, completeness and reliability of any information.

 

MB Capital Services GmbH is not liable for damages occurred as consequence of errors in telecommunications, technical deficiencies, system failures or unlawful manipulations of IT- systems involved, independent of place and form of impairment. Furthermore, any liability due to damages caused by malfunctions, system interruptions (maintenance included) or system overloads is declined.

 

MB Capital Services GmbH is not liable for direct or indirect (consequential) damages attributable to services or information offered on its website, unless in case of gross negligence or intent on the part of MB Capital Services GmbH.

 

This exclusion of any liability also includes any damages caused by links to other websites. MB Capital Services GmbH stresses in particular that a click on a link may result in a transfer to another website which has not been checked by MB Capital Services GmbH and any responsibility with regard to content, products, services and other offers of such other website is declined.

 

Information given on the website of MB Capital Services GmbH is for private use only and is designed to inform potential users of the event. The users are aware of the fact that all information might be changed at any time without further notice.

 

11. Concluding conditions

 

Any divergent terms of business of the customer shall not apply, even if MB Capital Services

GmbH does not expressly object to them.

 

The validity of conditions of sale shall not be affected by the invalidity of individual provisions. The law of the Federal Republic of Germany shall apply.

The place of fulfillment and venue is Berlin.

 

Privacy policy

 

Data protection statement

 

We attach great important to the protection of your personal data during collection, processing and subsequent use in connection with your registration on our web site. Your data is protected in accordance with statutory regulations. By accepting this statement you agree that MB Capital Services GmbH may collect, process and use your personal data as shown below for the purposes described here.

 

Precise details are provided below about the data that is obtained when you register, and the ways in which it is used.

 

Data collection and processing

 

MB Capital Services GmbH only collects data which is made available by the buyer when purchasing a ticket online through the web site of MB Capital Services GmbH. In particular this consists of the first name and surname, postal address, email address and telephone number. The data required for dealing with the online ordering process is always marked accordingly (with an asterisk).

 

Any additional personal data is only recorded if you have supplied it voluntarily. By voluntarily submitting additional data you enable the organiser to plan the event in such a way as to emphasise your own specialised aspects, in accordance with your own particular interests.

 

Using and passing on personal data

 

If you have supplied MB Capital Services GmbH with your own personal data this will only be used by MB Capital Services GmbH in the fulfillment of contracts between yourself and the organiser, for technical administration purposes and in order to be able to respond to your enquiries.

 

The data will be supplied to the organiser solely for his own use and in compliance with the relevant data protection regulations.

Your personal data will only be supplied to third parties or passed on in some other way, when your express approval has been given.

 

Right to information

 

In response to a written request we will gladly provide you with details about any personal data relating to you that we have in our records.

 

Protection of recorded data

All communication is encrypted in order to protect your data when it is transferred to our server. Your personal data is collected and processed using physical, electronic and procedural security

measures. Credit card details are used solely in the performance of a contract and are not held in buffer storage systems.

 

In the interests of your own security we recommend that you take steps to protect against unauthorised access to your password and to your computer. If you share your computer with others, you should log off after each session.

 

Right of revocation

 

You have the right to revoke at any time the approval granted here and any approval that may be subsequently granted for the future.